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Reported on Friday, July 30, 2010 10:46 PM

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Based on BBB files, this business has a BBB Rating of A+

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Keane Organization (The)

This company provides corporate compliance and monitoring to business

(610) 232-0799 (FAX)

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 10
    in the last 12 months: 3

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

Some complaints have alleged that the assets sought to be recovered were not unclaimed. The company has not charged for these matters and has closed their file. Other complaints have alleged that the company has delayed its service or charged a high fee. The company has resolved these problems by providing the necessary services or explaining its pricing policies. The BBB generally does not involve itself in price dispute; however, since the price disputes here may have to do with the complexity of an assets retrieval, we have occasionally processed these complaints where warranted.

The company's services include unclaimed fund compliance, administration and recovery services. The administration services are offered to large financial institutions while the recovery services, which may be endorsed by the financial institutions, are offered primarily to the public. The asset recovery services pertain solely to those unclaimed or dormant assets which have not yet been remitted to state's treasury or revenue departments. Charges for services are based on a contingency fee contract. The company charges a fee of no more than 35 percent of the total asset value for recovery of the unclaimed asset. The fee is based on the difficulty in locating an individual, the value of the asset and the complexity of processing the case. There are no retainers or advanced fees and no fee is owed if there is no recovery. Also, the company has informed the BBB that generally the higher the asset value, the lower the contingency fee.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 80001463
Report as of: 7/30/2010 10:46 PM

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